FAQs – Questions We Have Been Asked About Waterproofing & Roof Repairs.
As a specialised waterproofing and roof repairs company in Johannesburg, we have decided to share with you the answers of questions we get asked.
FAQs By Apex Waterproofing
Why waste time asking a common FAQs if we could help you save time by listing them all here! At the end of the day, our mission is to provide you with the best possible service. Personalization, Convenience and Quality.
If there is a question NOT listed that you feel should be, please send it through and we will add it to the list!
FAQ - Roof Repairs
I will tell you what they do not cover – Lack of maintenance. We often get asked by clients if insurance will cover my roof leak cost due to lack of maintenance. The answer is no.
Insurance companies normally cover storm or hail damage. They also cover burglary damage should the intruders come through the roof. Have a chat to your insurance broker and make sure you gain clarity on what you are covered for.
No, not at all.
FAQ - Waterproofing
In our opinion, the best waterproofing system is a dual reinforced torch on membrane. The torch on system is one of the oldest, most tried and tested waterproofing systems with a track record spanning decades. It can be used for numerous different applications and comes with guarantees from 10 to 15 years. Newer waterproofing technologies have come and gone over the years, yet the torch on system is still very much in use world wide.
This depends on what waterproofing system is being installed. Mostly, waterproofing includes reinforced torch on waterproofing membrane, polyester membrane, polypropylene membrane, acrylic waterproofing, bituminous aluminium coating, cementitious waterproofing, double layer foil underlay, roof paint and so on.
Well I am going to answer your question with another questions – What roof type are you wanting to waterproof? Tiled roof, concrete roof, metal roof, slate roof? Send us an inquiry and we can send through a scope of work for you to follow to waterproof your roof.
Again, this depends on the size of the area and what you are trying to waterproof. Basement waterproofing is probably the most expensive area to waterproof as it is high risk and normally very complex. Followed by balcony decks, concrete slabs and tiled roofs.
Definitely dual reinforced bituminous torch on waterproofing system. But be careful of what brand of torch on waterproofing you are quoted on. As with anything, you get what you pay for. Some torch on products have a high failure rate. Contact us for a list of brands we would recommend for your torch on waterproofing project.
Dual reinforced torch on waterproofing comes with a 10 year guarantee or a 15 year guarantee. However, if properly maintained it can last in excess of 30 years – 40 years.
SBP membrane can last anywhere between 2 years – 5 years, depending on the application type and where it has been applied.
Certainly! You can do anything if you put your mind to it. However, we do recommend you leave it to the professionals. Waterproofing requires vast knowledge in roof types, waterproofing products (and compatibility) and the various systems available. There are thousands of waterproofing products on the market.
Yes, we can assist you with a payment plan for your project. Chat to Tatum, firstname.lastname@example.org and she will arrange convenient payment terms that will suit both parties.
Great question! If there is a come back on the area where our team worked and your guarantee certificate is valid, Richie will send a team out to assess and repair accordingly. There is no doubt we have had some comebacks in the past. There is no waterproofing contractor that has not had a comeback due to the nature of the work. However, we attend to comebacks quickly, effortlessly and with ZERO hesitation. That is one of the reasons why we stand out from the rest.
Yes, we are insured. Not only for damage and injury to your own property but our employees are covered as well.