5 Questions To Ask A Waterproofing Contractor

Waterproofing contractor

Top 5 Questions To Ask Your Waterproofing Contractor

Hiring a professional waterproofing contractor can be very costly but a worthwhile investment if done by an experienced waterproofing specialist. Make sure you ask the right questions to ensure you hire the right waterproofing specialist.

Have You Ever Had A Waterproofing System Failure?

Now, any waterproofing contractor that has been in the industry for a decent amount of time has had some sort of waterproofing failure, guaranteed. What you are looking for when asking this question is for the waterproofing contractor to say ‘Yes, I have’ and then further detailing why it failed and what they did to accommodate the client. First class client service doesn’t come from being the best and never making mistakes, it comes from HOW you manage your clients regardless of the circumstances.

Do Your Employees Have Insurance?

This is one of the most important questions to ask. You can be held responsible for any injuries that occur on your premises. The waterproofing contractor must have proper insurance and liability for their employees. Do not be afraid to request a valid workers compensation certificate and proof of public liability.

Will This Solution Rectify The Cause Of The Problem Or Just The Symptoms?

There are many symptoms to roof leaks, poorly waterproofed areas, lack of damp proofing course etc. You want to ensure that the solution that the waterproofing specialist is quoting you on is going to solve the CAUSE of your problem and not just remedy the symptoms of the problem. It is a surprise how often this occurs.

What Kind Of Materials Will You Use?

Even if you have no clue about waterproofing products, ask this question anyway. The waterproofing professional should be very well-versed in the different waterproofing products and systems available.

What Kind Of Guarantee Will You Offer?

This is definitely a no brainer. If you are going to pay a premium on waterproofing, you should always be offered a guarantee by the waterproofing contractor. Don’t be afraid to question the fine print in the guarantee terms and conditions as well. If you are paying for what looks like great quality products and services, there should be no question as to whether or not you will receive a guarantee certificate.


waterproofing guarantee

Your home or office is a treasured asset. Therefore, it’s important to be thorough in your research when choosing a professional waterproofing expert. Make sure you choose a waterproofing contractor that has your best interest in mind. Additionally, they should be committed to solving your problem. Contact Apex Waterproofing today for a free assessment and quotation.