Roof Leak Repairs with Insurance

Will Insurance Cover My Roof Repair?

If your roof is leaking and you have home insurance, a lot of the policies offered today will cover the water damage and roof leak repair. Unless the damage is as a result of negligence on the home owners side.

Home insurance cover you for sudden or unexpected events. Hail damage, storm damage, lightning damage, floods, burglary damage and so on. They do not cover you for gradual deterioration or lack of maintenance.

Roof RepairsTips On How to Get Insurance to Pay for Roof Leak Repairs & Resultant Damage:

  • Make Sure You Know What Your Insurance Coverage Is.
  • Document the Damage and Contact Your Insurance Company Immediately.
  • Source A Reputable Roof Repair Company.
  • Take the Necessary Steps in Your Roof Replacement Claim As Advised By Insurance.
  • Contact Apex Waterproofing For Your Repair and Replacement Needs.

What happens if I don’t use my insurance money to fix my roof?

Some home insurance companies will pay you the money instead of paying the roof repair contractor directly. You can keep the money if you want. However, you won’t be covered for any further water damage. Additionally, your insurance company may not renew your cover contract. Please note, it is illegal to deceive an insurance company.

Moral of the story; make sure your roof is inspected annually. Roof repairs and maintenance are a lot more affordable than roof replacements.

Roof Leak Repair With Apex Waterproofing

With Apex Waterproofing, we guarantee premium roof repair solutions. Our highly trained roof inspection team will arrange an on-site inspection at a time that suits you. Thereafter, you will be sent the relevant quotation and/or report on your roof’s current condition and the necessary maintenance that needs to be done.

Do you have questions regarding your roof? Get in touch with the our professional roof maintenance team today!

Will insurance cover rising damp?

Is Rising Damp Covered By Insurance?

Is rising damp covered by insurance policies? The short answer, no. Damp or condensation damage is not ordinarily covered by home insurance. When you apply for home insurance, you need to agree to a list of assumptions. One of the assumptions you need to make is that you agree your home is in a ‘good condition’. Therefore, if your home has rising damp, it is recognised as ‘not in good condition’, leading you to invalidating your insurance.

Some insurers offer specific cover for rising damp treatment. Others also offer a more comprehensive cover which includes rising damp.

Why Won’t My Insurance Cover Rising Damp?

When you submit a claim to your insurance, the claim implies that the damage was sudden or unforeseen. How

rising damp

ever, rising damp occurs over a period of time. Thus, the defect was caused by design or defective workmanship.

Damp is usually associated with poor waterproofing or defective damp proofing course. Therefore, if you submit a claim stating that the cause of loss is “damp”, you can expect your insurer to reject the claim. Purely because the loss occurred has been over time or that the loss was a result of wear and tear or defective waterproofing rather than storm, flood or bursting as is expected.

Rising damp treatment is not a cheap treatment and is intrusive to home owners or building occupants. It creates a large amount of dust and rubble as it includes hacking, drilling and chopping. The scope of work for rising damp treatment is always included in our quotations to the client. Therefore, you are aware of the mess it can make in the beginning. However, our damp team always clean up afterwards of course.

Do you have any more questions on rising damp treatment? Get in touch with our professional damp team today! They will answer any questions you may have.

roof maintenance

The Importance Of Proper Roof Maintenance

The Importance Of Roof Maintenance

Roof maintenance should be every building owner’s priority. Waterproofing materials can not last indefinitely. Additionally, if the current waterproofing is not care for and maintenance, its life expectancy will be drastically reduced. 

South African climate is harsh. We experience tremendous changes in temperature. We sometimes experience high quantities of sunlight and ultraviolet rays, a long with strong winds and heavy rain or hail storms. Thus, regular attention to all exposed roof waterproofing systems is a must. Although, often overlooked. 

This responsibility should lie not only with the building owner but also with the original waterproofing contractor committed to advising the building owner when his roof maintenance is due. This regular maintenance extends the life of the system whether under guarantee or not.roof maintenance

Although some waterproofing manufacturers of bituminous membranes state it is not necessary to apply any protective coating to their membranes,  the norm is to initially apply at least one if not two coats of bituminous aluminium paint. The location of the roof will depend on how often a maintenance repaint is required.

In an industrial area where there is a lot of pollution, it might be necessary to repaint every one to two years.

Whereas in more rural areas, every four to five years might suffice. However, the industry ‘norm’ is every three years.

Tired of dealing with incompetent roof inspectors? Give our professional team a call today!

Waterproofing contractor

5 Questions To Ask A Waterproofing Contractor

Top 5 Questions To Ask Your Waterproofing Contractor

Hiring a professional waterproofing contractor can be very costly but a worthwhile investment if done by an experienced waterproofing specialist. Make sure you ask the right questions to ensure you hire the right waterproofing specialist.

Have You Ever Had A Waterproofing System Failure?

Now, any waterproofing contractor that has been in the industry for a decent amount of time has had some sort of waterproofing failure, guaranteed. What you are looking for when asking this question is for the waterproofing contractor to say ‘Yes, I have’ and then further detailing why it failed and what they did to accommodate the client. First class client service doesn’t come from being the best and never making mistakes, it comes from HOW you manage your clients regardless of the circumstances.

Do Your Employees Have Insurance?

This is one of the most important questions to ask. You can be held responsible for any injuries that occur on your premises. The waterproofing contractor must have proper insurance and liability for their employees. Do not be afraid to request a valid workers compensation certificate and proof of public liability.

Will This Solution Rectify The Cause Of The Problem Or Just The Symptoms?

There are many symptoms to roof leaks, poorly waterproofed areas, lack of damp proofing course etc. You want to ensure that the solution that the waterproofing specialist is quoting you on is going to solve the CAUSE of your problem and not just remedy the symptoms of the problem. It is a surprise how often this occurs.

What Kind Of Materials Will You Use?

Even if you have no clue about waterproofing products, ask this question anyway. The waterproofing professional should be very well-versed in the different waterproofing products and systems available.

What Kind Of Guarantee Will You Offer?

This is definitely a no brainer. If you are going to pay a premium on waterproofing, you should always be offered a guarantee by the waterproofing contractor. Don’t be afraid to question the fine print in the guarantee terms and conditions as well. If you are paying for what looks like great quality products and services, there should be no question as to whether or not you will receive a guarantee certificate.


waterproofing guarantee

Your home or office is a treasured asset. Therefore, it’s important to be thorough in your research when choosing a professional waterproofing expert. Make sure you choose a waterproofing contractor that has your best interest in mind. Additionally, they should be committed to solving your problem. Contact Apex Waterproofing today for a free assessment and quotation.

Roof Painting in Johannesburg

Roof Painting Cost

Roof painting cost in Gauteng does not need to be expensive. And it shouldn’t be.

Although roof painting can be a time-consuming project. It requires skill and experience with roof painting products and technique.

However, because our roof painting projects are applied by means of airless spray machines, operated by highly trained employees, the cost of roof painting is not expensive.

So, How Much Does Roof Painting Cost?

For a small residential roof, you can expect to pay R80 per sqm. This includes washing down your roof prior to 2 coats of roof paint (colour of your choice).

For a larger, industrial roof, you can expect to pay anything between R45 – R65 per sqm. This is subject to how large the roof area is.


Advantages Of Roof Painting

A fresh coat of high quality roof paint on your roof increases the value of your property. It also helps with the ergodynamics of a building.

The roof colour you choose also makes a difference to the style of your building and how well it retains and reflects heat. For example, a dark charcoal colour roof will absorb a lot of heat, whereas a white roof is the coolest as it reflects the most heat.

There is a wide choice of paint products and techniques thanks to the advances in paint technology in today’s age. The roof paint products we use are durable and are of superior quality.

Roof Painting


Ask Our Professional Roof Painting Team For Help.
We Get It Right The First Time So You Don’t Have To Worry About Re-Painting Your Roof For Years To Come.


Roof Paint Preparation

As they say, preparation is key. The roof surface needs to be washed, cleaned of all dirt and debris and treated before the roof paint is applied. Our roof preparation includes a rust treatment (for metal roofs) and high-pressure wash to remove any dirt build-up.

Gauteng experiences extreme weather variations. We are known for experiencing all 4 seasons in 1 day. From blistering hot days to violent thunderstorms, it all takes a toll of your property structure. Hence, the importance of choosing a high quality roof paint and roof painting professional.


Our Professional Roof Painting Team

Your roof paint needs to last a long time, it needs to be highly reflective, resistant to chipping and flaking and needs to last a long time. Our roof painting services provides the ultimate protection against the extreme weather elements in Johannesburg.

Our professional roof paint experts make sure your money is well spent. You don’t have to worry about the quality products we use or the techniques we use as we are one of the best roof painting contractors in Johannesburg. Get in touch with our team today for a free inspection and quotation on your roof.

Basement Waterproofing

Basement Waterproofing in South Africa

We receive a lot of enquiries regarding basement waterproofing or sub-ground waterproofing. Very few waterproofing companies specialize in basement waterproofing because it is finicky work and requires advanced experience.

However, we love basement waterproofing purely because we have mastered the skills and techniques required for sub-ground waterproofing.

We offer written guarantees for all our basement projects. Additionally, we advice you which system is best suited for your current water ingress situation.

Basement Waterproofing Projects


What Causes Your Basement To Leak?

  • Incorrect design from building stage.
  • Excessively high water table and hydrostatic pressure.
  • Damaged waterproofing on external walls.
  • Root growth or structural movement.
  • Inadequate subsoil drainage.
  • Blocked or failed subsoil drainage.


Symptoms Of Your Basement Leaking

  • The most obvious symptom is water seepage through the wall floor joints. This is the open joint where your masonry meets the concrete.
  • Damp and muggy feeling inside the room.
  • Mould smell or growth.
  • Bubbling paint.
  • Efflorescence or salts visible on walls.
  • Lifting floor tiles (if any).


Basement Waterproofing Recommendations

If your basement leaks once or twice a year during a multi-day long down pour, you can tank the basement and waterproof it from the inside relatively easily.

However, if it leaks through normal Gauteng flash storms, we advise installing external subsoil drainage or an internal sump pump as an artillery measure to deal with the water.


My Basement Is Leaking. What Now?

The cheapest option and first point of call is to look at drainage in the vicinity. This alone may alleviate the problem entirely, depending on the severity of the leak.

However, if you have a sump pump or subsoil drainage, your best option is known as tanking. This is an application of waterproof, structural slurry capable of withstanding high levels of negative water pressure. Therefore, this is a highly effective system when installed correctly.


What Not To Do When Your Basement Leaks

  • Do not apply a paint on ‘damp proofing’ or ‘waterproofing’ paint to the internal walls.
  • Drilling holes in the wall to drain water out the room will only make it worse.
  • Don’t apply any system onto the painted walls or floors.
  • Selling your house is not necessary as this is completely salvageable.


We have successfully solved many basement waterproofing problems. If you have any other questions or concerns you would like to ask us, don’t hesitate to get in touch with our basement waterproofing specialists.

Example Of Rising Damp

Rising Damp Explained

What is Rising Damp?

Rising damp can be defined as moisture which rises up from the ground and travels upwards in the masonry of the building structure by means of capillary action. This moisture dries out on the wall surfaces and can present in various unsightly forms such as paint failure, discolouration and mould growth.

Capillaries are very narrow passages or tubes which occur in masonry. Capillary action is when moisture rises up in these tiny passages even against the force gravity.

The foundations of a standard dwelling are generally constructed of concrete laid onto compacted soil. Brick work, usually between 5 and 8 courses high is built on top of the concrete foundation. Do you want to know how much rising damp treatment costs? Read our article here, ‘How Much Does Damp Proofing Cost?’

A DPC (Damp Proof Course) usually consisting of a heavy-duty plastic layer is loose laid onto this. The rest of the wall is built on top of this plastic DPC layer. The section of brickwork between the foundation and DPC is designed to be a “wet zone.” The DPC is designed to prevent water from rising up beyond this wet zone. However, when various factors develop and the DPC is comprised, then rising damp can take place.

Rising Damp Explained


What Are The Signs Of Rising Damp?

Rising damp can occur to interior and exterior walls and usually presents in the lower portion of the wall typically up to a height of 1m. It is rare for rising damp to be higher than 1,2m.

However factors such as tile cladding or a waterproof plaster applied to lower section of walls without installation of a chemical DPC can cause this occurrence.

The use of a moisture meter is sometimes used by professionals to detect rising damp, but usually the signs are very obvious and is not a necessary tool.

There is moisture in walls naturally so using a moisture meter is almost always guaranteed to pick up moisture.


Signs and symptoms include the following:

  • Paint failure characterised by blistering and bubbling of the paint film.
  • Brown or darker stains or “tide” marks to the wall surfaces which is blemishes due to moisture in the wall.
  • Wall surfaces feel cold and clammy.
  • White powdery deposits on the wall surfaces, technically termed salts or efflorescence.
  • Crumbling and failure of plaster.
  • Rotting or warped skirting boards.
  • Mould smell which could be occurring under skirtings or carpets and is often is triggered by damp in walls.
  • Peeling or discoloration of wallpaper.
  • Rooms feel unusually cold in the winter months.
  • Mould on wall surfaces which is usually black in colour, but can also be brown, red, green and yellow.


What Causes It?

There are many possible causes of rising damp and these include the following:

  • DPC non existent, degraded or failed or is incorrectly positioned.
  • Moisture bypasses DPC via plaster from wet zone area.
  • Wall below DPC has been plastered and painted, which traps moisture inside the wall.
  • Excessive exposure of walls to rain due to design of house with no eaves or roofs with no gutters.
  • Ground level higher on other side of wall which breaches DPC.
  • Wooden floors which been removed and replaced with concrete

signs of rising damp


What Are The Detrimental Effects Of Rising Damp?

There are numerous adverse effects of rising damp. These would typically include the following:

  • Unsightliness. Paint failure occurs very quickly when rising damp is present and negatively impacts on the aesthetics of the building structure.
  • Devaluation of property. Buyers seldom want to purchase buildings which are damp affected.
  • Moisture in walls reduces insulation properties and makes buildings much colder in the winter months.
  • Damp in walls can trigger mould growth which has bad odour and is detrimental to health.
  • Rising damp can cause damage to property, especially to interior walls, including rotting of skirtings and carpets and rusting of metal door frames and electrical plug sockets.

For more information on rising damp and the services we offer, you can contact us by filling in our online enquiry form HERE or give us a call, 078 456 3442.



Our Partnership With Aquagard

Aquagard. A brand name synonymous with quality waterproofing products since 1990. The Napier family has been involved with waterproofing manufacturing since 1973 and contracting in roofing and waterproofing since 1976. Now, if that doesn’t impress you then we don’t know what will. As an approved applicator in South Africa, we are proud to specify their products on our damp proofing projects and roof repair projects.

More About Aquagard

Aquagard’s product range has been formulated to offer durable solutions against damp, rust and other water ingress issues. They are one of the most affordable waterproofing product manufacturers that offer more value than you will get anywhere else.

Aquagard not only has a range of products which are tried and tested, but of course has the technical expertise to back up the products. This includes on site surveys to ascertain which products are most suitable for the job, writing of specifications and training.

We love working with Aquagard due to their fast response, affordable products and all round value for money services. We are PROUD to be Aquagard Approved Applicators.


Aquagard Applicator


Derbit Partnership

Our Partnership with Derbit SA

Derbit SA. Their aim is to be the reference provider of sustainable solutions that safeguard buildings from the elements of nature. A company that has changed the face of waterproofing in South Africa. A company that provides products of only the absolute highest quality. And we are fortunate enough to say we are PROUDLY a Derbit Approved Applicators.

Our Story With Derbit

It all began on a busy waterproofing day when Richie got a phone call from a lady, Carlize, from Derbit SA. She wanted to meet up to discuss their product range. Of course, we had heard of Derbit and Derbigum before, so Richie booked an appointment. Thereafter, our relationship only grew as we order their torch on waterproofing on a weekly basis.

Our waterproofing team (who have dealt with various torch on waterproofing systems over the years) brag to other waterproofing companies how incredible Derbit torch on waterproofing is. The mastic that oozes from the torch on upon heat fusion is something out of a fairy tale waterproofing movie! (Mastic is what helps to secure the torch on to the surface. Lots of sticky mastic = quality waterproofing)

Derbit Torch On Waterproofing

Since Apex Waterproofing’s mission is to offer quality waterproofing services with 5 star client relations, we only use the best of the best. Derbit is considered one of the more expensive waterproofing brand names but they offer incredible quality and durability. If your preferred waterproofing contractor quotes new torch on or torch on maintenance, ask what brand of torch will be used. This is a clear indication of what type of waterproofing service provider you are dealing with.

Derbit’s approved applicator system is by no means easy. It requires project assessments and client follow ups on several different past projects.

We are proud to support them and to be one of the few approved applicators in South Africa.


Rising Damp Process

How To Fix Damp Walls

How to fix damp walls South Africa? Damp proofing is a skilled trade and should not be considered a DIY practice.

Damp is the unwanted presence of moisture within a structure, whether on the exterior or interior of the building. It can be caused by different aspects such as leaking plumbing pipes, rising damp, water ingress from roofs or window sills and condensation.

How To Fix Damp Walls In South Africa

Damp proofing works as a long-term prevention of unwanted moisture. Damp treatment is NOT as simple as scraping off loose and flaking paint and coating with a product from your nearest hardware.

There are various types of damp. If the damp is not found at the base of the wall and is situated above eye-level then it is not rising damp.

The area around the damp would then need to be inspected to investigate the cause. It could be a leaking downpipe, roof leak, plumbing, balcony leak or even a small crack on the exterior of the wall.

damp examples

How Do I Know If My Home Has Rising Damp Treatment?

When a building is in the construction phase, a damp proofing course should be installed at the base of the walls. Either by a specialised waterproofing or damp proofing contractor. Damp proofing and waterproofing in new builds is only 1.5% of the entire building cost. It is not an unnecessary purchase that many building contractors make it out to be.

If you want your property to last as long as what it should, do NOT skip out on proper waterproofing and damp proofing. If damp is found at the base of your walls, then it is likely rising damp. That means either there is no damp proofing course. Or there has been damage to the foundation where the damp proofing course has been installed.

Contact The Damp Proofing Specialists

We are a 4th generation waterproofing and damp proofing company in Johannesburg. Our generation of waterproofing and damp proofing businesses have come from Cape Town and Gauteng. Therefore, we have seen tried and tested waterproofing and damp proofing methods that have failed making our solutions unbeatable.

We offer industry standard guarantees and our on-site inspections and quotations are free of charge. Let us show you what we are capable of by contacting us today.